Online Policies


Privacy Policy

At Benjamin James Properties, we realize that the privacy of our residents, owners and online visitors is very important. Any information submitted through this website by the end user will be kept confidential. The information we collect is used to communicate with, and/or assist you, the end-user and/or improve the content of our web site. It is not shared with other organizations for commercial purposes. We will never sell or rent your email address or other contact information.


Refund Policy

Benjamin James Properties does not offer refunds on any transactions made online. Residents should take care to make correct entries in the payment portal, making sure to double-check your entry before submitting the online payment.

Any overpayment towards a rental balance will be applied towards any current or outstanding balance and/or the following month’s rent as a credit, if applicable.

Please call our office with questions regarding this information. Our office number is 336-625-1200.